Zen Vanity Shipping Policy
Shipping Coverage Area
Zen Vanity offers free standard shipping to the continental United States through domestic suppliers. We do not currently deliver to Alaska, Hawaii, U.S. territories, or international destinations. Additional delivery services, when available, must be confirmed separately before your order is placed.
Order Confirmation
You’ll receive an email confirmation after completing your purchase. Review the vanity size, finish, selected components, and shipping address. Contact us promptly if a detail needs changing. We cannot guarantee changes after shipment preparation has begun.
Order Processing Time
In-stock orders typically require 3–5 business days to process. During this time, availability is confirmed and your products are prepared for shipment. Business days exclude weekends and holidays. Custom, special-order, or unavailable items follow the timeline communicated for that order.
Shipment Notification & Tracking
Shipment details and tracking will be provided when available. A vanity, faucet, and medicine cabinet may travel in separate shipments, even when purchased together. Each shipment may have its own tracking number and delivery date.
Estimated Delivery Time
Allow approximately 3–7 business days in transit after processing, or approximately 7–12 business days overall for a standard in-stock order. Delivery estimates may vary with your location, product availability, and freight scheduling.
Before arranging installation, receive and inspect every required component. A delivery estimate should not be used as a confirmed contractor appointment date.
Shipping Carriers
We use FedEx, UPS, USPS, or freight carriers according to the size and handling needs of your purchase. Large vanities generally require freight shipping. The carrier may contact you to arrange delivery, so provide a phone number where you can be reached.
Do not assume standard delivery includes carrying a vanity indoors, unpacking, assembly, installation, or white-glove service. Contact us before ordering to confirm the service available for your address.
Delays & Exceptions
Carrier disruptions, weather, holidays, access restrictions, and changes in stock can affect timing. When we become aware of a significant delay, we’ll share the updated information and discuss next steps. Out-of-stock and custom orders require a separately confirmed schedule.
Inspect packaging and products upon arrival. Retain the packaging and photograph damage before discarding anything.
Contact Information
Email support@zenvanity.com for shipping assistance or delivery questions. Include your order number, product SKU, and any relevant delivery details.